Frequently Asked Questions

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General Course FAQs

Q. How does distance learning work?
A. To ensure studying is flexible and convenient, most paper based courses are divided into sections. You work through each section at your own pace and time. Once completed, send the test paper back to your personal tutor for marking. You will then move onto the next section once successfully completing the previous section. You will receive support for as long as you require it, 1 week or up to 2 years.

Q. When can I start the course?
A. The answer is simple, when YOU want; you can start the course at any time we do not have any set enrollment dates. Most of our courses don’t require any previous experience or qualifications. All you need is a desire and motivation to succeed. You can even start now - call and speak to one of our Professional Course Advisors.

Q. How long do the courses take?
A. This is dependant upon your choice of course and how fast you want to learn. A full breakdown of the course is available in your course literature. We do provide estimated number of study hours; ask our course advisors for details.

Q. I want to buy a course that is not on the course list. What do I do?
A. Our website has an excellent list of the most popular courses on the market. However, we do have access to a more in-depth portfolio should you not find the course you are looking for. You can call our course advisors and discuss the course you are interested in.

Q. Do the courses have tutorial support?
A. Yes, we are committed to your success and provide tutorial support for most of our courses. We will support you for a maximum of 2 years depending on your course of study.

Q. How do I get help with my course work?
A. You can get help 7 days per week by email, or post from your dedicated tutor if applicable with your course.

Q. Will I get a qualification at the end?
A. Yes, for all courses, you will receive a diploma or a recognized qualification from the awarding body of your course.

Q. Is the course work done on line or sent via the internet?
A. No, the work is done off line using your PC. All the assignments are in the course manual so there are no online costs incurred.

Q. Will I have to sit an examination?
A. Most of our paper based courses do not require you sit examinations, only continual assessments. Where there are examinations required, you will receive all the information you need to make your own exam arrangements. Please note exam fees are not included in your course fee.

Q. How quickly will I receive my course material?
A. Once your payment has been processed your enrolment should be processed within two days and your initial course materials delivered within two weeks.

Q. Do I have to buy any other materials?
A. Our comprehensive courses are designed to be self-contained with all the relevant information you require to complete the course and gain the relevant certification. However some of our students undertake additional reading via relevant textbooks/study guides and/or the Internet to add value to their studies.

Q. I’m not sure of what course I should take? Can you help?
A. Yes we can, It is important that you pursue a course which you will enjoy. Although we cannot make this decision for you, we employ a team of dedicated Professional Course Advisors, who will guide you towards making the right choice. Whether you want specific information, or just a chat about what’s available, call us now on 0844 884 9291

Q. Why choose the UK Learning College?
A. The breadth and depth of our portfolio of courses means that we will have a course to interest you. We are committed to your success, and offer advice and support through every step of the process. We have a dedicated team of Professional Course Advisors that can give you access to career and recruitment advice, whilst offering excellent value and quality courses.